Meeting the Joint Commission's (TJC) competency validation standards for "populations served" can be difficult for nursing and healthcare leaders. The two manuals on CD-ROM will help your organizaion meet TJC standards without spending a tremendous amount of time, effort, or limited staff development funds.
The Joint Commission requires hospitals and accredited healthcare organizations to provide orientation and on-going education, training, and competency validation to assure safe and effective age-specific, population-specific, and culturally-sensitive patient care.
Hospital orients staff on sensitivity to cultural diversity. Completion of training is documented.
Staff participate in education and training that is specific to the needs of the patient population served by the hospital. Staff participation is documented.
The manual is based on Erikson's eight stages of development, and covers topics appropriate for clinical and non-clinical staff. The program enhances your staff's age-specific knowledge, and provides a system for you to monitor and validate their skills and behaviors necessary for the care of all patients throughout the life cycle.
The manual addresses age-specific healthcare issues such as:
growth and development stages
general patient care topics
patient safety issues (high fall risks, restraints, etc.)
safe medication administration
pain assessment and management across the life span (the fifth vital sign)
other age-appropriate topics (child and elder abuse, domestic violence, ethical issues in patient care)
As appropriate, staff orientation addresses cultural diversity and sensitivity. (TJC)
Joint Commission standards require that healthcare organizations include cultural diversity and sensitivity training as part of employee orientation and on an on-going basis to meet the needs of their patient populations served. The manual contains important information for staff as they care for patients from multicultural backgrounds, addressing cultural differences with regard to:
Birth rituals and beliefs
Family participation in care delivery
Dietary preferences, beliefs and practices
Alternative healthcare practices
Death and dying beliefs and practices
Post-tests, answer keys, competency validation tools, and compliance tracking forms are included.