Providing current, accurate information to assist those who care for patients throughout the life cycle (since 1997)
Meeting
JCAHO competency validation
standards for "populations served" (age-specific and transcultural) patient care can be difficult for nursing and healthcare
leaders. These two manuals on CD-ROM will help your organization meet these standards
without spending a tremendous amount of time, effort, or limited funds.
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
requires hospitals and healthcare organizations to provide orientation and
on-going education, training, and competency validation to assure safe and
effective age-specific and culturally- sensitive patient care:
HR 2.30.3
Ongoing in-services and other education
and training of staff are appropriate to the needs of the population(s)
served and comply with law and regulation
AGE-SPECIFIC COMPETENCIES
FOR
HEALTHCARE PROVIDERS
The manual is based on Erikson's eight stages of development, and covers topics appropriate for clinical and non-clinical staff. The program enhances your staff's age-specific knowledge, and provides a system for you to monitor and validate their skills and behaviors necessary for the care of all patients throughout the life cycle.
The manual addresses age-specific healthcare issues such as:
growth and development stages
general patient care topics
patient safety issues (high fall risks, restraints, etc.)
safe medication administration
pain assessment and management across the life span (the fifth vital sign)
other age-appropriate topics (child and elder abuse, domestic violence, ethical issues in patient care)
HOW THE PROGRAM WORKS
Employees read the chapters of the manual that pertain to the age-groups of the patients for whom they provide care. The chapters are written clearly and are quick and easy to read.
Post-tests assess your employees' age-specific knowledge.
Competency validation tools for each age group allow the employees to be evaluated by a preceptor, staff developer, educator, mentor, or clinical manager.
The validation tools indicate the method of competency validation used, e.g., direct observation, scenario, post-test, medical record audit, etc. It is important to identify the method of competency validation used by the validator.
Staff compliance tracking forms are provided so nursing and other healthcare managers can keep a log of their staff's progress toward compliance.
TRANSCULTURAL COMPETENCIES FOR
HEALTHCARE
PROVIDERS
HR 2.10.7
As appropriate, staff orientation addresses cultural diversity and sensitivity
JCAHO standards require that healthcare organizations include cultural diversity and sensitivity training as part of employee orientation and on an on-going basis to meet the needs of their patient populations served. The manual contains important information for staff as they care for patients from multicultural backgrounds, addressing cultural differences with regard to:
Birth rituals and beliefs
Family participation in care delivery
Dietary preferences, beliefs and practices
Alternative healthcare practices
Death and dying beliefs and practices
Post-tests, answer keys, competency validation tools, and compliance tracking forms are included.
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DOWNLOAD FREE SAMPLES (in Adobe PDF Format)
AGE-SPECIFIC COMPETENCIES FOR HEALTHCARE PROVIDERS
Sample Compliance Tacking Report
TRANSCULTURAL COMPETENCIES FOR HEALTHCARE PROVIDERS